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Caring Contact Service Automation and Management
TS-002166 — Education and awareness about mental health increased the demand for better digital programs so health care professionals can reach patients outside the clinical setting. Researchers at Nationwide Children’s Hospital created a program that sends multimedia text messages to encourage positive thinking and to reduce chances of readmission to behavioral health hospitals.
Before the Caring Contact Service Automation and Management, clinical coordinators needed to manually send text messages to patients and to track their enrollment in the program. With this program, patients will be enrolled into the program and will receive the confirmative messages with configured …
  • College:
  • Inventors: Ackerman, John; Huang, Yungui; Oiler, Brannon; Thomas, Glenn
  • Licensing Officer: Corris, Andrew

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