This invention is a comprehensive conversational design protocol and chatbot prototype, particularly focusing on aiding individuals from low socioeconomic statuses and vulnerable populations in enrolling for essential benefits and social services. Unlike existing systems that often overlook the needs of underserved communities, the IP is tailored to cater to the unique challenges faced by low socioeconomic status and vulnerable populations. Utilizing a multimodal communication approach and evidence-based design, the chatbot facilitates enrollment in various services ranging from Medicaid to housing and education. By integrating behavioral economics principles into its conversational design, the system employs effective nudges to guide users through the enrollment process. Its scalability, adaptability, and customizable protocol ensure relevance and utility across diverse contexts. The prototype is being developed and tested, with future applications envisioned in disaster response, mental health support, employment assistance, and more. The IP’s potential commercialization pathways include government partnerships, nonprofit collaborations, integration with healthcare providers, and customizable solutions for businesses. With its focus on inclusivity, effectiveness, and scalability, it is a promising solution to improve access to vital social services for vulnerable populations.